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GuidesBlogAboutContact Start the checkHome / Services near you / HMRC investigation help Swansea
HMRC investigation help in Swansea, where we deal with HMRC for you
HMRC investigation help Swansea business owners ask for usually starts with one letter about a VAT return or a set of accounts. We read it, tell you plainly what it means, and answer HMRC on your behalf.
Most firms sell tax investigation cover as an add-on for £300 to £1,000 a year. We include it free for every client, so the hours an enquiry takes are not billed on top of your fixed fee. Every HMRC investigation we have handled, we have won.
In one lineSupreme Consultants is an AAT licensed accountancy practice in Cardiff Bay that handles HMRC enquiries for businesses in Swansea and across South Wales. Work is done on a fixed fee agreed before it starts, and tax investigation cover is included free for every client.
Check we’re the right fit
A few questions about your business. Mudassir replies the same working day.
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
5.0 on Google from 14 reviewsReply the same working dayFee fixed before we startEnglish, Urdu, Hindi and Farsi spokenWould you be covered if HMRC wrote tomorrow? Three questions.
Answer with the buttons and you get a straight read on where you stand.
Question 1 of 3
Does your accountant reply the same working day?
Do you know your fee will not change this year?
If HMRC opened an enquiry tomorrow, would they handle it at no extra cost?
On this evidence you would be on your own the week the letter arrives. Start the check and we will tell you what we would do with it.
Start the checkYou are in a reasonable position, but one of those gaps shows up at the worst time. Start the check and we will look at that one thing with you.
Start the checkYou are well served and there is no reason to move. Read the guides if you want to keep an eye on the deadlines yourself.
Read the guidesWhat you get
Tax investigation cover included free
If HMRC opens an enquiry into your business, we deal with it and you do not pay us extra. Other firms sell this as an add-on for £300 to £1,000 a year.
Someone who answers the letter
We go on record as your agent, reply to the officer and send the figures they ask for. You stop writing to HMRC yourself.
A fee that does not move
The fee is agreed in writing before we start. Calls, meetings and emails during an enquiry are never charged.
What owners tell us when HMRC gets in touch
These are the three things we hear most often on a first call from Swansea.
“HMRC has written about my VAT return and I do not understand what they are actually asking for.”
The deadline in the letter runs whether you reply or not. Late or partial answers widen the check.
“I sent my accountant the letter two weeks ago and I still have not heard back.”
HMRC chases, the owner panics, and the file gets answered in a rush.
“I owe HMRC money across three taxes and nobody has told me what the debt is for.”
Estimated payments on account sit in those balances and interest keeps running on them.
What changes once we take it on
We go on record as your agent and HMRC writes to us instead of you. We go through the figures line by line before we answer, then put the response in. You get told what we sent and what happens next.
How this works with us compared with an hourly firm
Plenty of good accountants charge by the hour, and an enquiry is where that shows.
A firm that bills by the hour
Cover sold as an add-on at £300 to £1,000 a year
Every call about the letter goes on the invoice
Replies when the file comes up the list
The quote arrives after the work
With Supreme Consultants
Tax investigation cover included free for every client
Calls, meetings and emails are never charged
A reply the same working day
A fixed fee agreed in writing before we start
Eight questions about how you would handle an HMRC letter
Say yes or no to each one and see where the gaps are.
Do you know who answers HMRC if a letter arrives on Monday?
Your agent should reply, not you.
Is your accountant authorised as your agent with HMRC?
Without that authorisation they cannot speak to the officer.
Would the enquiry hours be covered by your current fee?
Ask before the letter comes, not after.
Do your VAT records match your till or platform takings?
A VAT check starts with that comparison.
Can you explain every balance HMRC shows on your account?
Estimated payments on account hide inside those totals.
Have any penalties been appealed in the last four years?
Some penalties are worth appealing and nobody looks.
Are your bookkeeping records kept up to date in cloud software?
HMRC asks for records in weeks, not months.
Do you get a reply from your accountant the same working day?
Deadlines in HMRC letters are short.
What we do for your HMRC enquiry
We take the correspondence, the figures and the officer off your desk.
All Services near you- Reading the letter
- We tell you what HMRC is actually asking for and what the deadline in it means.
- Answering HMRC
- We go on record as your agent and deal with the officer directly. You stop writing to HMRC yourself.
- Rebuilding the records
- Where the paperwork is thin we get copies from HMRC and bring the returns up to date before we answer.
- Penalties and balances
- We check what the debt is made of and appeal penalties where there is a case for it.
What going through an HMRC balance line by line can find
A client came to us owing HMRC around £20,000 across Corporation Tax, VAT and Self Assessment. He had no idea what the debts were for.
Clients described by type. Names withheld.
- How it was found
- We went through every line, and much of the Self Assessment balance was payments on account based on estimates, so we filed his return early.
- What happened
- That part of the debt was cancelled, HMRC wrote off the interest charged on it, and he knew exactly what he owed.
Reviews from clients
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
I just want to say a big thank you to Mudassir for all the advice, guidance and help he has provided whilst dealing with my accounts and tax returns. From start to finish the service has been excellent and professional. Unlike other accountancy firms they provide a friendly personalised service, I was very clear on the process and was even provided with additional guidance where needed. Highly recommended!
Friendly, nice 👌 , helpful and great all around
Difficult to describe as there are too many words that can be expressed for a wonderful accountant and their firm.
Definitely 🔝 and highly recommended in Wales 🏴 and throughout the UK for Accountancy and Tax Services
Shaz Khan
Getting started
Four steps from the first answer to knowing where you stand.
- Before you join
A fit and a fixed fee
You answer a few questions on the site. Mudassir reads them and replies the same working day, and we agree your fixed fee in writing before any work starts.
- Week one
We go on record with HMRC
We complete your ID checks and write to your current accountant for your records. HMRC and Companies House authorise us as your agent.
- First month
Your HMRC record checked
We go through your past accounts, tax returns and HMRC records. Unclaimed reliefs, payments on account set too high and penalties worth appealing turn up here.
- By ninety days
Every deadline mapped
We sit down with you on how you pay yourself and on your bookkeeping. You know what is coming up and who to call.
Who we are not right for
We do not take on CIS construction subcontractors.
We do not do charity accounts.
We do not take on businesses that are already late in an HMRC investigation.
If that is you we will say so on the first reply, so start the check and you will know either way the same working day.
HMRC investigation help in Swansea: questions people ask
What does HMRC investigation help in Swansea cost?
For our clients it costs nothing extra. Tax investigation cover is included free for every client, so if HMRC opens an enquiry we deal with it and the hours are not billed on top. Your ongoing accounts and tax work is a fixed fee agreed in writing before we start, and calls, meetings and emails are never charged.
Can you take over from my current accountant while HMRC is asking questions?
Usually yes, and you do not have to make the call. We write to your current accountant for your records and get authorised as your agent with HMRC. The one case we turn down is a business already late in an HMRC investigation, because by then the file needs a specialist, and we will tell you that straight away.
What happens if HMRC writes to me about my VAT?
Send us the letter the day it arrives. We read it, explain what HMRC is asking for and check your records against the return before anything goes back. We reply to the officer as your agent and tell you what we sent. Every HMRC investigation we have handled, we have won.
Do I have to change my accounting software?
No. We work with the cloud software you already use and keep your records up to date in it. If you want to move to Xero we do the migration free, but that is your choice and it is never a condition of working with us. During an enquiry we would not move anything mid-check.
Do I have to come to Cardiff for HMRC investigation help in Swansea?
No. Most of the work is done remotely by phone, email and shared records, and we reply the same working day. You are welcome at Titan House in Cardiff Bay if you would rather sit down with the letters in front of us. Over 90% of our clients are in South Wales.
How long does an HMRC enquiry take?
It depends on what HMRC is checking and how complete the records are. A single VAT return query can close in weeks. A wider check across several years takes longer, especially if books have to be rebuilt first. We tell you what stage it is at each time HMRC comes back to us.
Three ways to take the next step
Start the check
Answer a few questions and Mudassir replies the same working day with what we would do about the letter.
Start the checkGot a question first?
Call 029 2264 0550 or email us, and the call costs you nothing.
Ask Mudassir a questionStill deciding
The guides set out the deadlines HMRC works to and what records a check asks for.
Read the guides