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GuidesBlogAboutContact Start the checkHome / Services near you / Tax investigation cover Cardiff
Tax investigation cover in Cardiff, included free with your fixed fee
Tax investigation cover in Cardiff is something most firms sell as a yearly add-on. We cover it ourselves for every client we act for, at no extra charge.
Most owners only think about it when the brown envelope lands and the firm that filed the return asks for a separate fee to defend it. Every HMRC investigation we have handled, we have won. You ring us, we deal with HMRC, and your fee stays where we agreed it.
In one lineSupreme Consultants is an AAT registered accountancy practice at Titan House in Cardiff Bay. It includes tax investigation cover free for every client it acts for, with no separate premium, and handles HMRC correspondence for South Wales businesses on a fixed fee agreed in advance.
Check we’re the right fit
A few questions about your business. Mudassir replies the same working day.
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
5.0 on Google from 14 reviewsReply the same working dayFee fixed before we startEnglish, Urdu, Hindi and Farsi spokenIs your tax investigation cover sorted? Three questions.
Answer with the buttons, no email needed.
Question 1 of 3
Does your accountant reply the same working day?
Do you know your fee will not change this year?
If HMRC wrote tomorrow, would your accountant deal with it at no extra cost?
That is a real gap, and it shows up on the day the letter arrives. Start the check and we will tell you where you stand.
Start the checkYou are in a reasonable position on most of this. The one you answered no to is worth a conversation before HMRC forces it.
Start the checkYou are well served and there is no reason to move. Read the guides and keep our number for the day that changes.
Read the guidesWhat you get
Tax investigation cover included at no charge
Every client we act for is covered by us. If HMRC opens a check, we answer it and no separate bill follows.
A reply the same working day
Email or ring us when the letter arrives and you hear back that day. If the full answer needs longer, we tell you when to expect it.
A fixed fee agreed before we start
You see the number in writing up front. Calls, meetings and emails are never added to it.
What owners tell us before they call
Three things we hear most often about HMRC letters in Cardiff.
“HMRC have opened a check on my VAT return and my accountant wants a separate fee to deal with it.”
He paid once for the return and again to have it defended.
“The brown envelope sat on the side for three weeks because I did not know who to ring.”
The date in the letter passed and a penalty was added before anyone read it properly.
“I was sold fee protection as an add-on and I still have no idea what I actually bought.”
He paid a premium on top of his accounts fee every year and had never opened the policy.
What changes once we take it on
We are appointed as your agent, so HMRC post reaches us when it reaches you. We write back, gather the records and tell you in plain terms what is being asked. Every HMRC investigation we have handled, we have won.
How cover sold as an add-on compares with ours
Both arrangements exist in Cardiff, and the difference is who carries the cost.
Fee protection sold as an add-on
A premium charged each year on top of the accounts fee.
Work goes through an insurer with its own terms.
Decline it and HMRC work is billed by the hour.
Plenty of good firms run this honestly and some owners prefer it.
With Supreme Consultants
Cover is included free for every client we act for.
We deal with HMRC ourselves as your appointed agent.
The fixed fee agreed before we start does not move.
Every HMRC investigation we have handled, we have won.
Eight questions about where you stand with HMRC
Answer these before you decide whether your cover is real.
Is your accountant registered as your agent with HMRC?
If not, HMRC post reaches only you and nobody else sees the clock running.
Do you pay a separate yearly premium for fee protection?
With us the cover sits inside the fee you already agreed.
Has anyone read your HMRC account in the last year?
Payments on account set too high often sit there unnoticed.
Have you had a penalty you never appealed?
Many are appealable when there is a reason behind the late filing.
Would you be charged for a ten minute phone call?
We never put a call, a meeting or an email on the invoice.
Are your VAT records backed by the receipts behind them?
A VAT check asks for the paperwork, not the figure on the return.
Do you know when your next filing deadline falls?
We diarise every deadline for the year ahead and tell you what we need.
Could you reach your accountant today if a letter arrived?
You get a reply from us the same working day.
What we do for your tax investigation cover
Cover means we do the work, not that we hand you a policy number.
All Services near you- HMRC letters answered
- We reply to the officer, agree what is actually being asked and keep the correspondence going from our office.
- Records pulled together
- We gather the invoices, bank data and bookkeeping behind the return and present them in the order HMRC wants them.
- Penalties and charges challenged
- Where a penalty can be appealed or a payment on account reduced, we put that forward in writing.
- Filings brought up to date
- If returns are overdue or records are in a box, we rebuild them and file before the next deadline.
What a proper read of your records turns up
A Spar franchisee in Cardiff came to us still paying full business rates through Covid. Cardiff Council required an application for retail rates relief and nobody had told him.
Clients described by type. Names withheld.
- How it was found
- We spotted it in the first meeting, reading his rates bills alongside his accounts.
- What happened
- The money came back to him and his rates have been right since.
Reviews from clients
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
I just want to say a big thank you to Mudassir for all the advice, guidance and help he has provided whilst dealing with my accounts and tax returns. From start to finish the service has been excellent and professional. Unlike other accountancy firms they provide a friendly personalised service, I was very clear on the process and was even provided with additional guidance where needed. Highly recommended!
Friendly, nice 👌 , helpful and great all around
Difficult to describe as there are too many words that can be expressed for a wonderful accountant and their firm.
Definitely 🔝 and highly recommended in Wales 🏴 and throughout the UK for Accountancy and Tax Services
Shaz Khan
How switching to us works
Most of it happens without you doing much.
- Before you join
A free introductory chat
Tell us where things stand. If we cannot genuinely help, we will say so.
- Week one
Your fee agreed in writing
We complete your ID checks and write to your current accountant for your records, so you avoid that conversation.
- First month
Your HMRC record reviewed
We read your past returns and HMRC account in detail. This is where missed reliefs and appealable penalties usually surface.
- By ninety days
Every deadline in the diary
VAT, payroll, accounts, corporation tax and self assessment are mapped for the year, so you are not the one chasing us.
Who we are not right for
We do not take on CIS construction subcontractors.
We do not act for charities.
We do not take on businesses already well into an HMRC investigation with deadlines behind them.
If none of those describe you, start the check and we will tell you what happens next.
Tax investigation cover in Cardiff: questions people ask
What does tax investigation cover in Cardiff cost with you?
Nothing on top. It sits inside the fixed monthly fee we agree in writing before any work starts, and there is no separate yearly premium to decline or renew. Calls, meetings and emails about an HMRC letter are never billed either, which is the point of covering it ourselves.
How do I switch to you from my current accountant?
Book the introductory chat and say yes. We complete your ID checks, agree the fee in writing and send the professional clearance letter to your current accountant so they pass your records to us directly. We also handle HMRC and Companies House agent authorisation, so you are not making those calls yourself.
What happens if HMRC writes to me or opens a check?
Send us the letter the day it arrives and you will hear back that working day. We are your appointed agent, so we write to the officer, agree what is being asked and gather the records behind the return. Every HMRC investigation we have handled, we have won.
Do I have to change my bookkeeping software?
No. We work with what you already use, and plenty of clients stay exactly where they are. If you do want to move to Xero we migrate you free as part of switching, including the opening balances and the bank feeds, so nothing is lost in the handover.
Can you help if HMRC has already opened an investigation?
Often yes, and the earlier you bring us in the more we can change. Where a case is already well advanced and deadlines have passed, we will tell you honestly that another firm is better placed. We would rather say that at the first meeting than halfway through.
Do you only act for businesses in Cardiff?
Cardiff is home, at Titan House in Cardiff Bay, and most of our clients are across South Wales in Newport, Swansea, Caerphilly, Port Talbot and Barry, plus Bristol over the bridge. We act for clients elsewhere in the UK too, working remotely, in person, or a mix of the two.
Three ways to take the next step
Start the check
It takes a couple of minutes, and we come back the same working day with what we would do and a fixed fee in writing.
Start the checkHave you got a question first?
Ask Mudassir directly and you will get an answer, not an invoice for the call.
Ask Mudassir a questionStill deciding
The guides set out what HMRC asks for in a check and what you should have ready.
Read the guides