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GuidesBlogAboutContact Start the checkHome / Services near you / HMRC investigation help Cardiff
HMRC investigation help in Cardiff, handled for you for a fixed fee
HMRC investigation help in Cardiff is usually what a shop or takeaway owner wants the day a compliance check letter lands on the counter.
Most owners ring us after the letter has sat by the till for a week. We pick it up, deal with HMRC directly, and tax investigation cover is included free for every client we act for. Every HMRC investigation we have handled, we have won.
In one lineSupreme Consultants is an AAT licensed accountancy practice in Cardiff Bay that handles HMRC compliance checks and investigations for South Wales businesses. The work is done for a fixed fee agreed before it starts, and tax investigation cover is included free for every client.
Check we’re the right fit
A few questions about your business. Mudassir replies the same working day.
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
5.0 on Google from 14 reviewsReply the same working dayFee fixed before we startEnglish, Urdu, Hindi and Farsi spokenWould your accountant deal with an HMRC letter? Three questions.
Answer with the buttons, no email needed.
Question 1 of 3
Does your accountant reply the same working day?
Do you know your fee will not change this year?
If HMRC wrote tomorrow, would they deal with it at no extra cost?
Three noes means the letter would land on you and the clock would still be running. Start the check and we will tell you what HMRC can be asked for on your behalf.
Start the checkYou are in a reasonable position, and one of those gaps is the one that costs money during a check. Start the check and we will go through that one with you.
Start the checkYou are well served and there is no reason to move. Read the guides if you want to see how a compliance check normally runs.
Read the guidesWhat you get
Investigation cover included free
We cover it ourselves for every client, where other firms sell it as an add-on. Every HMRC investigation we have handled, we have won.
Someone else answers the letter
We are your registered agent, so HMRC correspondence comes to us and we reply inside the deadline. You get told what we sent and what happens next.
Welsh rules read properly
A Spar franchisee came to us still paying full business rates through Covid because Cardiff Council needed an application. We spotted it in the first meeting and recovered £10,000.
What shop owners tell us when they call
These are the three things we hear most often in the first minute of the call.
“A letter came from HMRC about our VAT and I have read it four times.”
He left it a fortnight before ringing anyone. The reply deadline had gone and a penalty was sitting on top of the bill.
“Our accountant has had the HMRC letter a week and still has not rung me back.”
The check went ahead with nothing sent in from his side, so HMRC worked from the till records alone.
“HMRC say I owe money on a return and nobody has explained where it came from.”
The payments on account had never been talked through, so he paid twice over and never asked for the difference back.
What changes once we take it on
We get appointed as your agent and ask HMRC for the full picture, so you stop guessing what they hold. We answer inside the deadline and tell you the same working day what we have sent. The fee for the work is agreed in writing before we start.
How this compares with the usual arrangement
Plenty of Cardiff firms do solid work, and this is where the difference shows during a check.
A typical high street accountant
Investigation cover sold as a yearly add-on.
The HMRC letter comes to you to forward on.
Time spent on the check billed on top.
A reply when someone gets to it.
With Supreme Consultants
Investigation cover included free for every client.
We are the agent, so HMRC writes to us.
A fixed fee agreed before we start.
A reply the same working day, calls never billed.
Eight things worth checking before HMRC writes
Run down these about your own shop and your current set-up.
Do you know who HMRC writes to, you or your accountant?
If post comes to you, the deadline is running while it sits on the counter.
Are your till takings reconciled to the bank every week?
A check starts with takings, so weekly reconciliation is the first thing HMRC asks for.
Can you produce supplier invoices for the last four years?
Input VAT without the invoice behind it gets disallowed.
Is your hot and cold food split recorded at the till?
Without it, HMRC estimates the standard rated share themselves.
Do you know what your payments on account are based on?
Payments set on an old good year are where most unexplained bills come from.
Have you ever had a penalty you did not appeal?
Penalties can often be appealed where there was a reasonable excuse.
Does your fee cover the time if HMRC opens a check?
Our cover is included free, so the check does not change your fee.
Would you get an answer today if you rang your accountant?
During a check, a week of silence is a week of the deadline gone.
What we do for your HMRC investigation
We take the correspondence off you and work from what HMRC actually holds.
All Services near you- Answering the letter
- We read the notice, work out what is really being asked and reply inside the deadline as your agent.
- Records put back together
- We rebuild neglected or missing bookkeeping and bring overdue filings up to date so there is something solid to hand over.
- Debt and penalties unpicked
- We review payments on account, file early where it reduces the liability and appeal penalties where there are grounds.
- VAT checks on retail takings
- We reconcile till data, bank and supplier records so the figures HMRC sees stand up.
What we found when a retail client came to us owing HMRC money
A South Wales shop owner arrived with an HMRC bill he could not account for and returns filed late two years running. We took over as agent and pulled his full HMRC record before touching anything else.
Clients described by type. Names withheld.
- How it was found
- We went through the self assessment history and found payments on account set far too high against the real trading position.
- What happened
- We filed early to bring the liability down and appealed the penalties, and he got a payment plan he could actually meet.
Reviews from clients
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
I just want to say a big thank you to Mudassir for all the advice, guidance and help he has provided whilst dealing with my accounts and tax returns. From start to finish the service has been excellent and professional. Unlike other accountancy firms they provide a friendly personalised service, I was very clear on the process and was even provided with additional guidance where needed. Highly recommended!
Friendly, nice 👌 , helpful and great all around
Difficult to describe as there are too many words that can be expressed for a wonderful accountant and their firm.
Definitely 🔝 and highly recommended in Wales 🏴 and throughout the UK for Accountancy and Tax Services
Shaz Khan
How this starts
Four steps from the first call to knowing exactly where you stand with HMRC.
- Before you join
A free introductory chat
Tell us what the letter says and where things stand. We will be straight about whether we can help, and if we cannot we will say so.
- Week one
Fee agreed and checks done
We complete your ID checks and agree your fixed fee in writing. We also write to your current accountant so you do not have that conversation.
- Week one
Appointed as your HMRC agent
Once we are authorised we can see exactly what HMRC holds on you, and their correspondence starts coming to us.
- First month
Every deadline mapped out
We review past returns and HMRC records in detail, then diarise VAT, payroll, accounts and self assessment for the year ahead.
Who we are not right for
We do not take on CIS construction subcontractors.
We do not act for charities.
We do not take on businesses that are already late in an HMRC investigation.
If none of those is you, start the check and we will tell you what we can do about the letter.
HMRC investigation help in Cardiff: questions people ask
How much does HMRC investigation help in Cardiff cost?
For clients we act for, the investigation work is covered. Tax investigation cover is included free as part of being a client, so a compliance check does not change what you pay. Your ongoing accountancy is a fixed monthly fee agreed in writing before any work starts, and calls, meetings and emails are never billed.
Can you take over from my current accountant while HMRC is asking questions?
Yes, as long as the investigation is not already late. We send the professional clearance letter so you do not have the awkward conversation, complete your ID checks and get authorised as your agent with HMRC and Companies House. From your side it is mostly a matter of saying yes.
What happens if HMRC writes to me or opens a check?
Send us the letter the day it arrives. We are your registered agent, so we can see what HMRC holds, work out what is actually being asked and reply inside the deadline. You get told the same working day what we have sent and what happens next.
Do I have to change my bookkeeping software?
No. We work with what you already use, and if you want to move to Xero we migrate you free as part of switching. During a check we care about whether till takings, bank and supplier records agree with each other, which matters far more than the brand of software.
Do you offer HMRC investigation help in Cardiff if I am not a client yet?
We work with business owners who are taking us on as their accountants going forward, rather than one off pieces of work. Book the free introductory chat and tell us what the letter says. If we are not the right fit for your situation we will tell you on that call.
Can an old HMRC bill or penalty still be challenged?
Often, yes. We review your HMRC record for payments on account set too high, returns that can be filed early to reduce a liability, and penalties with grounds for appeal. One retail client came to us with roughly £20,000 of HMRC debt that we unpicked that way.
Three ways to take the next step
Start the check
Answer a few questions about your set-up and we will come back the same working day with what we would do about the letter.
Start the checkGot a question first?
Ring 029 2264 0550 or email us, and the call costs nothing whether you join us or not.
Ask Mudassir a questionStill deciding
The guides walk through how a compliance check runs and what HMRC asks a retail business for.
Read the guides