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GuidesBlogAboutContact Start the checkHome / Services near you / Switching accountants Caerphilly
Switching accountants in Caerphilly without making the awkward phone call
Switching accountants Caerphilly owners put off for years, usually because nobody wants to ring the current firm and say so. We make that contact for you. You answer a few questions and we write for your records.
Most people stay put because they think a move means lost paperwork and a tax bill nobody saw coming. We go through your past accounts, returns and HMRC records in the first month. Tax investigation cover is included free for every client.
In one lineSupreme Consultants is an AAT licensed accountancy practice in Cardiff Bay that moves Caerphilly businesses from their current accountant on a fixed fee agreed in writing before work starts. The firm writes to the old accountant, handles the handover and includes tax investigation cover free for every client.
Check we’re the right fit
A few questions about your business. Mudassir replies the same working day.
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
Is it time to switch accountants? Three questions.
Answer by button and you get a straight read on your current set-up.
Question 1 of 3
Does your accountant reply the same working day?
Do you know your fee for this year will not change?
If HMRC wrote to you tomorrow, would they deal with it at no extra cost?
Three noes means you are paying for filings and nothing else. Start the check and we will tell you the same working day whether a move makes sense.
Start the checkYou are in a reasonable position, but one of those gaps is the one that bites when a letter arrives. It is worth a conversation before your next deadline.
Start the checkYou are well served and there is no reason to move. Read the guides if you want a second view on deadlines and how you pay yourself.
Read the guidesWhat you get when you move to us
Tax investigation cover included free
If HMRC opens an enquiry we deal with it and you do not pay us extra. Every HMRC investigation we have handled, we have won.
A fixed fee agreed before we start
You see the fee in writing before any work begins. Calls, meetings and emails are never charged on top, so ringing us about an HMRC letter costs nothing.
Every deadline mapped for the year
We read your past returns and your HMRC record, then tell you what is due and when. You know where you stand before the next VAT return lands.
What owners tell us before they switch
These are the three things we hear most from Caerphilly business owners on the first call.
“I only hear from my accountant once a year, and then it is a bill and a signature request.”
Reliefs get missed and payments on account stay too high when nobody looks at the figures between filings.
“Every phone call ends up on an invoice, so I stopped ringing and guessed instead.”
Guessing on VAT or on how you pay yourself costs far more than the call ever would have.
“HMRC sent me a bill and nobody has explained what it is for.”
One client carried around £20,000 of HMRC debt for months because nobody had broken it down line by line.
What changes once we take it on
We write to your current accountant, get your records and take over as your agent with HMRC and Companies House. Your fee is fixed in writing and calls are free. When a letter arrives you send it to us the same day.
How the usual arrangement compares with ours
Plenty of accountants do good work on this basis; it just leaves you on your own between filings.
The usual once-a-year arrangement
You hear from them at year end
The fee moves with the time spent
Calls and emails go on the invoice
Investigation cover sold as an add-on
With Supreme Consultants
A reply the same working day
A fixed fee agreed in writing first
Calls, meetings and emails are free
Tax investigation cover included free
Eight questions about your current set-up
A no to two or more of these is usually the point people move.
Do you know your accountant’s fee for this year?
Our fee is agreed in writing before we start.
Can you ring them without it reaching an invoice?
Calls, meetings and emails are never charged here.
Do you get a reply the same working day?
If the answer needs longer, we still come back that day to say when.
Has anyone explained your last HMRC bill to you?
We break the balance down line by line and tell you what each part is.
Would they deal with an HMRC enquiry at no extra cost?
Tax investigation cover is included free for every client.
Are your bookkeeping records up to date this month?
We keep records current in cloud software rather than at year end.
Did they tell you about Welsh reliefs you have to apply for?
We found £10,000 of business rates relief for a Spar franchise owner in a first meeting.
Do you have every deadline for the year written down?
We map them in your first month and tell you what is due when.
- We write the handover letter
- We contact your current accountant for your records and the information we need. You do not have to make that call.
- Agent authorisation set up
- HMRC and Companies House authorise us to act for you, so letters and filings come to us.
- Your past filings reviewed
- We read your accounts, returns and HMRC record from previous years and tell you plainly what we find.
- Free move to Xero
- If you want to change software we do the migration free. If you are happy where you are, we work with what you have.
- Companies House ID verification
- We do the checks free for clients. When the rule came in many accountants charged around £50 a check.
What we find when we read a new client’s HMRC record
A client came to us owing HMRC around £20,000 across Corporation Tax, VAT and Self Assessment. He had no idea what the debts were for.
Clients described by type. Names withheld.
- How it was found
- We went through every line and found much of the Self Assessment balance was payments on account based on estimates, so we filed his return early.
- What happened
- That part of the debt was cancelled, HMRC wrote off the interest charged on it, and he knew exactly what he owed.
Reviews from clients
Thank you Mud, your help and support with my VAT return is greatly appreciated. Always a prompt response and my difficult VAT return was quickly submitted and resolved. Would definitely recommend.
I just want to say a big thank you to Mudassir for all the advice, guidance and help he has provided whilst dealing with my accounts and tax returns. From start to finish the service has been excellent and professional. Unlike other accountancy firms they provide a friendly personalised service, I was very clear on the process and was even provided with additional guidance where needed. Highly recommended!
Friendly, nice 👌 , helpful and great all around
Difficult to describe as there are too many words that can be expressed for a wonderful accountant and their firm.
Definitely 🔝 and highly recommended in Wales 🏴 and throughout the UK for Accountancy and Tax Services
Shaz Khan
How switching to us works
Four stages, and you only have to do the first one.
- Before you join
Your fee agreed in writing
You answer a few questions on the site. Mudassir reads them and replies the same working day, and if we are a fit we agree your fixed fee before any work starts.
- Week one
We contact your old accountant
We complete your ID checks and write to your current accountant for your records. HMRC and Companies House authorise us as your agent.
- First month
Your past filings read properly
We go through your past accounts, tax returns and HMRC records. Unclaimed reliefs, payments on account set too high and penalties worth appealing turn up here.
- By ninety days
You know what is coming up
We sit down with you on how you pay yourself and on your bookkeeping set-up. Every deadline for the year is mapped and you know who to call.
Who we are not right for
We do not take on CIS construction subcontractors.
We do not do charity accounts.
We cannot take on a business already late in an HMRC investigation.
If that is you, say so in the check and we will tell you straight the same working day.
Switching accountants in Caerphilly: questions people ask
What does switching accountants in Caerphilly cost?
We agree a fixed fee in writing before any work starts, based on what your business actually needs each month. Calls, meetings and emails are never charged on top. The handover itself carries no separate charge and your first month with us is free, so you are not paying twice while records move across.
How do I switch accountants if I have not told my current one yet?
You do not have to make that call. Once you have signed up we write to your current accountant for your records and the information we need. Most firms hand everything over without a problem. Meanwhile we complete your ID checks and get authorised as your agent with HMRC and Companies House.
What happens if HMRC writes to me after I switch?
Send the letter to us the day it arrives. We read it, tell you in plain English what it means and reply to HMRC for you. Tax investigation cover is included free for every client, so an enquiry does not bring an extra bill from us. Every HMRC investigation we have handled, we have won.
Do I have to change accounting software when I switch?
No. We work with the cloud software you already use. If you want to move to Xero we do the migration free of charge. If your records are in spreadsheets or a box of receipts, we take the paperwork as well and get it into order in the first month.
Can I switch accountants in the middle of my financial year?
Yes, and most people do. We pick up from your last filed accounts and whatever your current accountant hands over. If a VAT return or a payroll run falls due in the next few weeks, tell us at the start and we work to that date first.
Are there businesses you will not take on?
Yes. We do not act for CIS construction subcontractors or charities, and we cannot help a business already late in an HMRC investigation, because at that stage the right help is a specialist, not a new accountant. Trading limited companies, sole traders, partnerships and CICs across Caerphilly are all welcome.
Three ways to take the next step
Start the check
Answer a few questions and Mudassir replies the same working day with whether we are a fit and what happens next.
Start the checkGot a question first?
Ask Mudassir about your current arrangement and what moving would involve; calls and emails are free.
Ask Mudassir a questionStill deciding
The guides set out the deadlines you are on the hook for and what to check before you move.
Read the guides